This Special Report, in association with the CII, looks at what it means to be CII Chartered: the benefits to business; how Chartered firms do better when it comes to complaints to the Financial Ombudsman Service; how Chartered insurers achieve higher levels of customer satisfaction; and why brokers prefer doing business with them
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.





































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