Clive Nicholls, chief executive officer of GAB Robins UK, has a thing about gerbils and helpful head office staff

What newspaper do you read?
The Times

What career did you want to have when you were a child?
Motorcycle trials rider

What was the worst business decision you have ever made?
Underestimating the time it takes for cultural change

What do you like best about insurance?
It's not fixed yet

What would you do tomorrow if you left the insurance industry?
Run my own business in the West Country

How do you relax if you do not play golf?
Mountain biking

What is the biggest insurance claim you have ever made?
Water damage to a lounge carpet a long time ago – GAB Robins has made a few
larger claims relating to my company cars over the years

Who do you most admire?
Sir John Harvey-Jones

Do you have an unfulfilled ambition?
To cycle from Land's End to John O' Groats

On dress down Friday, what do you wear?
A suit – we do not have dress down Friday

How many people have you sacked?
Right now I would prefer to concentrate on a major recruitment campaign we are running

What is your favourite quote?
Don't fix the blame, fix the problem

What is your most over-used phrase?
They never told me it would be like this

What was your education?
Unorthodox, I left school with one O Level, but I am still learning

What advice would you give someone starting in insurance today?
Common sense and people first, then build as wide a base of insurance skills as possible

Where did you grow up?
Middlesex, followed by Essex, followed by Devon

What was your first job?
Shop assistant by day, barman by night

What keeps you awake at night?
Very little apart from the kids

What is your favourite film?
The Last Boy Scout

What is your favourite book?
All Together Now by Sir John Harvey-Jones

What is your favourite tea?
I drink coffee

What is your favourite joke?
I am here from head office and I am here to help

How often do you use public transport?
Every day

Who do you vote for?
My company

How did you vote in the last election?
Where I live in South Oxfordshire, even a gerbil with a blue rosette would win

Are you in favour of the Euro? Yes/No?
Is that about 63p?