Direct Line’s personal lines managing director secures insurer body’s top spot

Tom Woolgrove

Tom Woolgrove has been elected as the Chartered Insurance Institute’s 117th president, succeeding AXA chief executive Amanda Blanc.

Brokerbility chairman and chief executive Ashwin Mistry has also been elected as CII deputy president.

Woolgrove said: “Amid wider debates on standards and ethics in financial services, and a clear need to rebuild customer trust and consistently deliver better customer outcomes, the CII’s mission to raise standards in insurance and financial services is a cause that the whole profession should get behind.

“As a leader of the UK’s largest personal lines insurer, I am keen to open the debate on how the industry strives towards greater levels of professionalism in retail insurance, which has a critical role in shaping many stakeholders’ perceptions of insurance more broadly.”

CII chief executive Dr Sandy Scott said: “The CII has come a long way since its Royal Charter was first granted over 100 hundred years ago, with 2012 being a record year in terms of membership, chartered status and examinations. However, it is important that as a professional body we continue working harder than ever for our members and the public they serve.

“I would like to express my gratitude to Amanda for her commitment to the CII and its members over the past year, and I’m delighted to welcome Tom Woolgrove as the CII’s new president and Ashwin Mistry as deputy president for the year 2013/14.”