Biba's Steve White explains what industry guidance means for brokers

In this exclusive video interview, Insurance Times chief reporter Danny Walkinshaw asks Biba's head of compliance and training, Steve White, what 'industry guidance' means for brokers and how they should approach it.

The FSA has now granted ‘industry guidance’ status on the market solution surrounding the conflicts of interest, disclosure and transparency issue. It has been designed to address outcomes for commercial customers set by the regulator.

Brokers have been encouraged to adopt the approach that is set out in the guidlines. Watch the video to find out more about this and what Biba is doing to help brokers.

You can also find more by visiting a dedicated 'industry guidance' section on the Biba website, go to

Read the full text of the Industry Guidance by downloading the document (PDF) on the right.

See also: FSA confirms 'industry guidance' status over disclosure