Zurich in new data loss

Zurich is facing fresh embarrassment after it emerged that the insurer sent renewal documents to the wrong clients.

Insurance Times uncovered details of a separate incident after the insurer was yesterday hit with a £2.275m FSA fine for losing a back-up data tape with personal details of 46,000 general insurance customers.

Insurance Times has learnt that renewal packs containing confidential personal information of policyholders were sent to the wrong customers from Zurich’s document processing centre in Wootton Bassett on a single day in July.

Click here to read the full story from this week's issue of Insurance Times.