Zurich informed brokers and clients after sending renewal documents to wrong customers
Zurich is facing fresh embarrassment after it emerged that the insurer sent renewal documents to the wrong clients.
Insurance Times uncovered details of a separate incident after the insurer was yesterday hit with a £2.275m FSA fine for losing a back-up data tape with personal details of 46,000 general insurance customers.
Insurance Times has learnt that renewal packs containing confidential personal information of policyholders were sent to the wrong customers from Zurich’s document processing centre in Wootton Bassett on a single day in July.
Click here to read the full story from this week's issue of Insurance Times.
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
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