Fee and commission income (1999):

Fee and commission income (1999):

Pre-tax profit (1999):

Head office:
Tredegar Park
South Wales
NP10 8SB
Tel: 01633 810666
Fax: 01633 810700

e-mail: lloydstsb.co.uk

website: www.lloydstsb.com/insurance

Major shareholder:
Lloyds TSB General Insurance Holdings

Chief officer:
Jon Pain, managing director

2000: managing director, Lloyds TSB Insurance
1999 -2000: managing director, Lloyds TSB Private Banking
1995 - 1998 area director, Notts, Lincs & Derby ADG
1993 - 1995 senior manager, Wolverhampton
1990 - 1993 manager, Rugby
1989 - 1990 personal assistant to group chief executive
1987 - 1989 Midlands & North REO
1987 regional general manager's assistant, West Midlands
1986 - 1987 manager, Worcester

Company history:
Lloyds TSB Insurance is one of the largest insurance brokers/intermediaries in the UK and the largest distributor of personal lines insurance. Over two million policies are sold each year including over 13,000 home policies per week.

The business has benefited from growth in earned premiums, while maintaining the overall claims ratio at its 1998 level. Income from private health insurance business has increased during the year, primarily due to the transfer of policies from Ambassador Insurance Company, a fellow subsidiary of the group, during July 1999.

Main lines of business:
The principal activity of the company is underwriting general insurance, including creditor insurance, property insurance and credit and health insurance marketed under the Lloyds TSB brand and sold through the Lloyds TSB branch network.

Number of UK branches:
2,500 approx.

Number of employees (average for 1999):
Approximately 1,200

Greatest technological advance:
Online cover