The Financial Services Authority (FSA) has been described as becoming “the provisional wing of the Consumers Association” by the director general of the Association of British Insurers (ABI), Mary Francis.

In a stinging attack on the FSA, Francis said, in a letter to the Financial Times: “A visitor from Mars would be forgiven for thinking, from the material it has publicised, that the FSA is in a fight to the death with existing providers.” She said the FSA had a duty to financial services companies, which provide vital savings and products for millions of people.

Francis added there was a danger that customers might shun insurers and decide their money was better off kept under a mattress.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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