Bodyshop network ABS has increased the capacity of its call centre by half and invested in a new phone system to meet demand from customers.
The UK's largest bodyshop network has increased its Northwich, Cheshire, call centre staff by 50%. The company has also installed a new telephone logging system.
Keith Johnson, managing director of ABS said: “As a company, ABS is currently enjoying a period of sustained and dramatic growth. We are upgrading many of our systems to meet this increase in business.”
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
