Allianz Cornhill has developed an automated system enabling claims handlers to log suspected fraudulent claims.
The system allows claims handlers to fill out details of a suspected fraudulent claim on screen rather than filling out details on paper as was previously the case.
Allianz Cornhill has been developing the system for the past year and it has now gone live for a test period.
"The system operates at branch level. Claims handlers can now log the details of suspected fraudulent claims on screen and these are then passed to the branch fraud representative," said Allianz Cornhill claims fraud controller Mihir Pandya.
The branch fraud representatives then forward the information to Allianz Cornhill's head office.
