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Fraud Analysis

drowning piggy bank

Briefing: Insurers must be ‘mindful’ of recession-induced fraud

Insurance companies need to issue a war cry to customers, using transparent communications and fraud education to work together to stamp out Covid-linked fraud

awards confetti trophy

Revealed: Insurance Times Awards 2020 – winners and reaction

Insurance Times was back again yesterday for the last of its virtual awards ceremonies of 2020 as it celebrated innovation and excellence across general insurance, did you make the cut?


FCA ‘still worried about’ poor behaviour by claims management companies

Industry experts notice a more aggressive approach from CMCs, including cold calling, but the FCA confirms it is looking to stamp out bad habits in this section of the insurance market

2021 Big Question

The Big Question December 2020: What challenges and opportunities do you expect for 2021?

At the end of a challenging year that included the FCA test case, the switch to remote working and ongoing problems in classes such as professional indemnity, all against the backdrop of the Covid-19 pandemic, Insurance Times asks the industry what obstacles and opportunities they foresee for the year ahead