All AR Scandal articles
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Analysis: After shocking FCA probe, what's the future for ARs?
As the dust begins to settle following the FCA findings into AR customer abuse, the fallout is huge
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Briefing: AR scandal - a dark day that will change UK insurance forever
Briefing by editor Saxon East
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AR scandal: Millions of customers could get insurance compensation
Millions of customers could be in line for compensation after the FCA’s probe into appointed representatives found widespread mis-selling, according to latest reports. The biggest offenders are likely to be shops and retailers selling warranty insurance, especially on electronic goods, with up to three million ...
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AR scandal: FCA document reveals full catalogue of horrors
Insurance salesman targeted ‘potentially vulnerable’ customers as they sought to maximise profits, the FCA probe into ARs states. The targeting of potentially vulnerable people is just one among a catalogue of horrors found by the regulator and could now result in the biggest industry customer ...
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Briefing: The AR probe shows there's no easy money in insurance
The FCA’s appointed representatives (AR) probe has uncovered some striking examples of ignorance about how the rules worked and how much effort is involved in managing ARs. The regulator’s damning verdict on brokers’ poor oversight of their ARs should serve as a wake-up call ...
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Firms that use ARs must recognise responsibility - Biba
Insurers, brokers and networks that use ARs must recognise the model carries a higher degree of responsibility on the regulated firm than a simple delegated authority, Biba chief executive Steve White has said. He was responding to the findings of the FCA from its investigation ...
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'If FCA AR probe drives up quality it is a good thing' - TEn network boss
TEn network boss James Sharp says that FCA review into appointed representatives (ARs) will weed out the good firms from the bad ones. He welcomed the findings of the review, but added that in the short term it could cause insurers to form a negative ...
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FCA urged to get even tougher on brokers over unruly AR controls
The FCA has been told it needs to get even tougher on brokers - even in the aftermath of today’s crackdown on broker controls of appointed representatives. The FCA today released the findings and orders for brokers to clean up their act when ...
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FCA slams brokers over lax AR controls
The FCA has slammed brokers for having poor oversight over their appointed representatives. In its thematic review released today, the FCA found significant shortcomings in the control and oversight of appointed representatives by their principal firms in the general insurance sector in a thematic review ...
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FCA issues two S166 reviews against brokers over 'AR mis-selling'
The FCA has taken action against five firms, including issuing two Section 116 skilled person reviews , as a result of its probe into appointed representatives. At the appointed representatives of one principal firm there was significant evidence of mis-selling leading to actual customer ...