Artificial Intelligence

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PICTURES: Leaders gather for Insurance Times’ December 2025 Fraud Charter

2025-12-11T14:07:00+00:00By Insurance Times

An in-person Fraud Charter roundtable at Frederick’s in Islington brought together senior counter fraud specialists to discuss ghost broking, AI-enabled crime, public attitudes to opportunistic fraud and the key threats set to shape 2026

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Insurance Times Advent Calendar: Ian Hughes

2025-12-08T10:00:00+00:00By Insurance Times

For the eighth day of Advent, Ian Hughes, chief executive at Consumer Intelligence, reflects on GIPP, AI and other changes in the market

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Insurance Times Advent Calendar: David Haynes

2025-12-07T10:00:00+00:00By Insurance Times

For the seventh day of Advent, David Haynes, chief executive at Arag UK, reflects on resilience in the face of climate events and and the joy of uniting the business under one Bristol roof

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Broker CEO Forum: Rates, talent and regulations among key concerns for 2026

2025-12-05T07:00:00+00:00By

In a Browne Jacobson-led discussion at Insurance Times’ Broker CEO Forum, participants surfaced their biggest concerns for 2026, including rates, talent and regulation

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Insurance Times Advent Calendar: John Milliken

2025-12-04T11:00:00+00:00By Insurance Times

For the fourth day of Advent, John Milliken, chief executive at Defaqto, reflects on the rise of AI and how it might change the industry in years to come

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IT Awards 2025

Insurance Times Awards 2025: Aon ‘transforms’ client service with AI-driven risk analyser tools

2025-12-03T11:00:00+00:00By Insurance Times

Rob Kemp, head of UK commercial risk at Aon, talks about his firm’s entry to the Insurance Broker of the Year category

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IT Awards 2025

Insurance Times Awards 2025: Intact Insurance on handling claims ‘proactively and ethically’

2025-12-02T16:43:00+00:00By Insurance Times

Andy Flower, director of claims analytics at Intact Insurance, speaks about his firm’s entry to the Excellence in AI category

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IT Awards 2025

Insurance Times Awards 2025: Konsileo on how AI is ‘empowering brokers’

2025-12-02T16:34:00+00:00By Insurance Times

Peter Henderson, co-founder and chief operating officer at Konsileo, speaks on his firm’s entry to the Excellence in AI category

Alex Ley Scrub AI

IT Awards 2025

Insurance Times Awards 2025: Scrub AI on solving ‘long-standing’ market problem

2025-12-02T15:55:00+00:00By Insurance Times

Alex Ley, chief executive and co-founder at Scrub AI, explains his firm’s entry to the Excellence in AI category

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IT Awards 2025

Insurance Times Awards 2025: Finalists for the Excellence in AI award announced

2025-12-02T15:30:00+00:00By Insurance Times

Eight firms are competing for the Excellence in AI category at the Insurance Times Awards

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IT Awards 2025

Insurance Times Awards 2025: Sprout.ai presents ‘benchmark’ for AI in insurance

2025-12-02T15:30:00+00:00By Insurance Times

Roi Amir, chief executive at Sprout.ai, discusses his firm’s entry to the Excellence in AI category

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IT Awards 2025

Insurance Times Awards 2025: Chase Heptons highlights AI pricing tool Percy

2025-12-02T12:05:00+00:00By Insurance Times

Alison Wood, director at Chase Heptons, speaks on her firm’s entry to the Excellence in Technology – Broker category

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IT Interview

James Nicholson: What to keep an eye on in the claims sector for 2026

2025-12-01T08:00:00+00:00By

With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience

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Allianz to cut up to 1,800 jobs in travel insurance sector

2025-12-01T07:00:00+00:00By

The cuts are likely to impact positions in call centres the hardest, as AI increasingly replaces manual processes

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