Artificial Intelligence

Gill Brennan

News

Aviva’s Future Leaders Programme has promoted nearly a third of broking talent

2026-05-01T06:00:00+01:00By

‘Artificial intelligence is a lot more important now than it was seven years ago so that’ll be an area of focus that we ramp up for 2027,’ says broker propositions lead

Martin Henley

News

BMS Group partners with AI product firm to enhance placement efficiency

2026-04-30T13:00:00+01:00By

’This collaboration reflects our broader strategy to strengthen our digital capabilities and enhance how we operate with a focus on improving the service we provide to clients and trading partners,’ says chief executive

AI, workflows

News Analysis

Briefing: Insurers need to remember the value of a human touch in claims

2026-04-29T08:00:00+01:00By

While AI is becoming more valuable to insurance firms, customers feel it is essential that the human touch remains in claims

Alan Thomas Ripe

News

Digital MGA to launch ChatGPT app for cycling insurance

2026-04-28T10:07:00+01:00By

’We know cyclists are already using tools like ChatGPT to plan routes and compare kit – and their specialist insurance should be no different,’ says chief executive

Tracy-Lee Kus at Cyber Risk Conference

News

Cyber market ‘has not yet built the infrastructure’ to operate sustainably at scale

2026-04-27T08:09:00+01:00By

‘The choice isn’t whether cyber risk will evolve, artificial intelligence guarantees that it definitely will – the choice is whether we build infrastructure fast enough to transfer this risk effectively,’ says chief executive

artificial intelligence

News

Insurance firms must utilise AI and not make Microsoft Office mistakes

2026-04-27T07:00:00+01:00By

’We don’t want the insurance industry to fall back into the trap when Microsoft Office was rolled out – it’s present everywhere, everyone is using it, but it is totally underutilised,’ says chief executive

artificialintelligence

News

Consumers will pay to avoid AI in claims – and the youngest are most willing

2026-04-27T06:00:00+01:00By

‘Insurers know that customers value the human touch, but may be surprised that digital natives say they are the most willing to pay for it,’ says head

highfive (6)

News

High Five: Catch up on the biggest stories this week

2026-04-24T14:00:00+01:00By Insurance Times

Insurance Times rounds up the top five stories making headlines across the market from 20 to 24 April 2026

AI lloyds

News

LMA launches AI adoption toolkit to guide managing agents through governance frameworks

2026-04-23T14:00:00+01:00By

’The challenge now is ensuring that governance frameworks keep pace with increasingly complex use cases,’ says partner and head of general insurance

Chat GPT man

News

Simply Business launches insurance app for small businesses in ChatGPT

2026-04-23T11:21:00+01:00By

’Launching this insurance app in the US and the UK for small businesses in ChatGPT is our latest step in meeting our customers where they are,’ says chief executive

artificial intelligence, cloud

News

New AI apprenticeship for insurance industry launched

2026-04-22T08:29:00+01:00By

’Our aim is to help firms create AI champions within departments,’ says chief executive

ai (2)

News

CFC to begin pilot of agentic AI quoting tool

2026-04-21T11:01:00+01:00By

‘Lane Assist represents a genuine step change in how underwriting can be augmented responsibly using AI,’ says head

Ai agent

News

Davies rolls out AI-powered claims intake agent

2026-04-17T12:21:00+01:00By

’The technology allows us to scale as our client volumes grow and new corporate risks use cases are introduced,’ says group chief executive

datacentre

News

Capacity constraints likely as annual data centre investment set to top £230bn

2026-04-14T12:23:00+01:00By

‘We expect capacity constraints to limit the industry’s ability to fully insure these hyperscale data centre projects,’ says analyst

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