Biba has said today that it welcomes any initiative that improves consumer protection on PPI, but it has warned consumers not to believe that this agreement is the solution to the complex issues of buying PPI and the principle of treating customers fairly.

Eric Galbraith, Biba chief executive, said: “Whilst this is a step in the right direction, the FSA's advice on PPI is still relevant and consumers should shop around to obtain the most appropriate and cost effective policy.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.