Winning insurer spokesperson “delighted” to win Brokerbility members’ support

Brokerbility members have voted Aviva as their overall top insurer in the Brokerbility Insurer Satisfaction Survey.

Aviva scored the most points with members in total, as well as coming first in the underwriting category.

Phil Bayles, managing director, intermediaries at Aviva commented: “We are delighted to win this accolade from the Brokerbility members, which is a testament to the high quality of service being delivered by my Aviva colleagues across the country.

“Brokerbility is a very important and long standing partner to Aviva and is a great example of the customer centricity and high professional standards that Aviva looks to support in independent regional broking. Awards like this drive us on and we will strive to continue to deliver the best trading and claims service in the market to our broker partners and their customers.”

Allianz were victorious in the claims category for the first time since 2007.

RSA did one better than its hatrick in 2017, taking the number one spot in the accounts survey for the fourth year running.

Axa came in a close second in the accounts category.

Chairman of Brokerbility Ashwin Mistry commented “In the pursuit of excellence, innovation and transparency, end customers demand that their Brokers work in their best interests. Brokerbility stands out as the leading membership organisation for staunch Independent Brokers, without compromise”