All articles by Chantal Kapani – Page 18
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NewsMcLarens announces new chief operating officer
’I am looking forward to partnering with our exceptional leaders,’ says new appointee
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News AnalysisRevealed: Which firms won at the Claims Excellence Awards 2024?
There were some lucky double winners on the night, while other firms picked up their first Insurance Times Claims Excellence Award – was it you?
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NewsMore women found to be in leadership roles across London market
It came as the workforce across the London market increased between 2021 and 2023
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NewsArch Insurance International announces new head of third party claims
’She will lead a high-performing team of claims professionals, which I’m sure will continue to thrive under her leadership,’ says chief claims officer
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NewsMore consumers relying on credit to buy cover
’The numbers of people using credit to pay for insurance continues to rise,’ says director
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IT InterviewClaims champion winner explains how award has helped attract new business
Glenn Stevens, Insurance Times’ 2023 Claims Champion of the Year, explains how winning the award has benefited Hiscox
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IT InterviewNick Line: Markel arming underwriters with ‘right training and support’ to address exposed classes
Markel International’s chief underwriting officer underscores the ‘pivotal’ role of education and digital skills in empowering underwriters to navigate complex risk landscapes
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NewsZurich UK consolidates commercial and retail distribution teams
’The changes in the team will simplify and focus our sales and distribution community,’ says head
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NewsBiba 2024: Hybrid working impacting service levels
’It has now become easy to say no to coming into the office and letting that phone ring,’ says chief executive
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NewsBiba 2024: Trudgill highlights ‘significant concern’ over protection gap
’It is vital we close this protection gap,’ says chief executive
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NewsBiba 2024: Brokers want to be ‘brought to the table’ over Gap insurance decisions
’The handling [of Gap] has not been the smoothest,’ says partner
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NewsBiba 2024: Trudgill urges FCA to let brokers ‘breathe’ over regulation
’We are a low risk sector and we do not pose a systemic risk,’ says chief executive
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NewsICEYE launches products to help insurers reduce cost of floods
’What we are providing is unique, it is the live tracking of the flood using our satellite constellation,’ says vice president
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News1st Central announces entry into home insurance market
The firm will ’take a cautious approach to building its book as it optimises its underwriting approach’
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NewsMore face-to-face meetings among brokers’ biggest asks of insurers – Aviva
’Insurers clearly have more to do to improve service levels,’ says chief distribution officer
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NewsAllianz issues warning as SMEs look to save amid inflation concerns
’Having the right level of insurance protection is crucial and brokers play a pivotal role,’ says director
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NewsMore SMEs reducing level of cover as costs soar
’Underinsurance is a growing issue for SMEs,’ says director
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NewsHome insurance premiums rise after severe winter for weather damage
’The longer we put off vital investment in flood defences, the more that flood damage will ultimately cost the consumer,’ says policy adviser
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NewsBiba announces changes for board members and new appointments
’We have looked at some of our articles of association to ease some of that burden through fewer meetings,’ says chair


























