New offering will be a standard feature of insurance brand’s comprehensive car policy
Car insurance Brand Direct Line has launched guaranteed car hire cover as a standard feature of its comprehensive car policy.
All new and existing Direct Line customers are now entitled to a new standard hatchback sized vehicle from a hire car company in the event of a claim, at no extra cost.
The hire car cover is valid for as long as it takes to repair customers’ own cars if using an approved repairer, or for up to 21 consecutive days if using their own garage for repairs – or if the claim is for a stolen or written-off car.
Direct Line is part of the London-listed Direct Line Group.
Direct Line director of motor Gus Park said: “Our guaranteed hire car proposition is market-leading. Not only does it come as standard (meaning customers don’t have to pay extra), it also provides a hire car not a courtesy car, and customers qualify for it in circumstances where they wouldn’t under many other courtesy car offerings.
“The last thing a customer wants when something happens to their vehicle is to find out that their courtesy car provision actually doesn’t entitle them to a guaranteed replacement car at all.”