It company Core claims its personal lines e-commerce solution could knock tens of millions of pounds a year off the £220m annual bill for claims leakage.

Martin Smethurst, sales director for Core, said: "Reducing claims leakage by only 1% or 2% could result in savings of tens or hundreds of thousands of pounds per insurer.

"For insurers, leakage is the critical difference between a poor loss ratio and a profitable account."

For Core, the answer to reducing claims leakage is to make the right decision quickly, based on immediate access to accurate, up-to-date and complete information.

Core's e-claims system incorporates the latest workflow and imaging technology to ensure the right information is delivered to the right people within the claims department.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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