Backlash over Egg's £721,000 fine from FSA

Commenting on the latest FSA fine for PPI mis-selling handed out to lender Egg, Shane Craig of the UK’s leading independent PPI provider Paymentcare.co.uk said:

“This is yet another vindication of the Competition Commission’s proposal to ban point-of-sale PPI.

“The tactics employed by Egg to shift as many PPI policies as possible are a perfect example of why borrowing and protection agreements should be kept separate.

“As the FSA has exposed, Egg, like other lenders who have also been found guilty of mis-selling PPI, has abused its advantageous position.

“The ongoing investigation into the way PPI is sold has been very revealing and it’s now blindingly obvious how it has been possible for consumers to have been misled into signing up for something they may not want, need or even realise they are buying.

“The sooner the Competition Commission’s remedies to the PPI market are enforced the better for all concerned – consumers will no longer be paying out unnecessarily large sums for protection that may be inappropriate to their needs and lenders will no longer incur such massive fines for failing to treat customers fairly.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.