Latest eTrading news and insights

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Aviva’s 2025 tech investment drives increased service speed – Rebecca Gambrell

2026-02-25T07:00:00+00:00By Katie Scott

As a result of new tech deployments last year, 84% of new business referrals are now responded to in less than an hour, while 60% of calls are answered in 30 seconds or less, says managing director

News

High Five: Catch up on the biggest stories this week

2026-02-20T15:29:00+00:00By Insurance Times

Insurance Times rounds up the top five stories making headlines across the market from 16 to 20 February 2026

News

Aviva to launch eTraded contractors’ combined product in May 2026

2026-02-19T07:00:00+00:00By Katie Scott

Insurer continues to evolve digitally traded offering as commercial combined modularisation work nears completion

News

Acord urges ‘coalition of the willing’ to embrace digitalisation in spite of sluggish Blueprint Two

2026-02-05T10:00:00+00:00By Katie Scott

Broker digital leader additionally emphasises that the current administrative cost ratio in the Lloyd’s market poses an ‘existential threat’, blaming ‘analogue’ trading methods

Analysis

Is portal-only trading progress or a problem for MGAs and brokers?

2026-01-28T08:00:00+00:00By Harriet Scott

As MGA portals become central to broker trading, a chief executive warns that there is a ‘danger’ in brokers shoehorning risks that require underwriter collaboration

News

Insurance Times Advent Calendar: Alex Ktenidis

2025-12-14T10:00:00+00:00By Insurance Times

For the 14th day of advent, Alex Ktenidis, Allianz UK’s director of digital trading, speaks about ultra speedy small business claims, digitalisation and fresh approaches for the new year

News

Brokers predict that digital distribution will overtake in-person methods – Open GI

2025-12-09T07:00:00+00:00By George McDade

‘Brokers [that] can offer slick, self-serve quoting with expert support on demand will lead the way,’ says chief executive

IT Awards 2025

REVEALED: Which firms won at 2025’s Insurance Times Awards?

2025-12-04T07:00:00+00:00By Harry McNeil

Around 1,000 UK general insurance professionals gathered in Park Lane last night to celebrate outstanding market achievements at flagship awards ceremony – but which firms took home gold, silver and bronze prizes?

IT Awards 2025

Insurance Times Awards 2025: Markel tackles broker pain points with integrated PI solution

2025-11-07T11:30:00+00:00

Martin Parker, head of construction at Markel, talks about the company’s submission for the Challenger of the Year category

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The Five Star verdict on eTrading: the factors behind success or failure

With eTrading rapidly evolving, Insurance Times has carried out a webinar exploring what is happening in the fast changing area that is central to the industry’s future in association with Zurich UK.

Watch now