David Damen, chief technology officer at Sentiance, explains why his business should win the Excellence in Technology - Customer category at the 2022 Insurance Times Awards
Explain briefly about your entry in the Excellence in Technology - Customer category.
Sentiance is a deep technology company with the mission of helping insurance companies innovate with more sustainable, personalised and safer services. We pride ourselves on establishing strong, solution orientated relationships with our customers.
We want to support insurance companies growing from traditional risk management into broader prevention and coaching opportunities. This includes helping them not just understand risky behaviour by end users, but also providing tools to reduce that risky behaviour.
We achieved this by collecting mobile phone sensor data, building distraction insights and then creating engagement for behaviour change using digital coaching techniques.
In one project, we were able to change bad driving habits and decrease phone usage behind the steering wheel by nearly 60% by using personalised digital engagement campaigns.
What do you think makes your entry stand out or different from your competition?
Fusing state-of-the-art telematics and lifestyle insights with digital coaching techniques enables us to provide a full analytics and engagement platform to insurers worldwide.
We build new products and services centred around the end user - this includes data processing on the user’s smartphone for a more privacy sensitive offering.
What would winning this award mean to you and your firm?
Winning would be an affirmation of our hard work and it would also raise awareness of how technology can be used for good, with full transparency and benefits for the end user.