All articles by George McDade – Page 22
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News AnalysisGender pay gaps at UK insurers revealed – the best and worst performers
Insurance Times investigates the gender pay gaps at the biggest insurers listed within its annual Top 50 Insurers report
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NewsTravelers Europe appoints ex-Chubb head as new chief underwriting officer for business
The firm says the new appointee will help grow its retail and speciality businesses
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News AnalysisClaims handling the number one target for human led AI integration
Insurance industry professionals identified claims handling as the area ripest for automation, with many viewing human-AI partnerships as the key to blending efficiency and accuracy
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NewsOptio Group launches $150m PVT product with Lloyd’s backing
‘We’re excited to bring this enhanced solution to the market and continue strengthening our specialty capabilities with our partners,’ says leader
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News AnalysisSoftening market sees commercial premiums drop in all but one UK region
‘For brokers, a softening market entails an increased focus on rebroking to secure the best terms and a close examination of policy wordings to advise if cheaper [cover] fits the needs of clients,’ says director
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NewsAnnual payments would drive one in four customers to policy changes
‘Cancelling insurance cover is a major risk and, in many cases, will be a false economy if consumers have to fund major unexpected bills which they could have claimed for,’ says spokesperson
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NewsElectric and hybrid vehicles tackled in ABI salvage code update
‘It’s important the code moves with the times and this update reflects the increasing sophistication of our vehicles,’ says leader
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NewsPet insurance payouts top £1bn for third consecutive year
‘It’s promising to see more people making sensible choices to protect themselves and their pets financially,’ says senior advisor
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NewsGulf in AI adoption opening between national and regional brokers
’AI isn’t a Terminator-esque spectre rising to do hard-working brokers out of a job,’ says head
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NewsMotor and home insurance markets stabilising as premium drops slow
‘The sharp falls of recent months are slowing and this may be the early signal of a market beginning to stabilise,’ says director
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NewsTop 10 motor insurers see net loss of 20,000 existing customers to rest of market
‘While the big insurance providers appear to be more equipped to select and retain a more favourable profile of risk, the rest of the market appears to be catching up,’ says senior director
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News AnalysisBrokers reveal 2025’s best and worst commercial lines insurers
Markel UK has topped brokers’ commercial lines ranking for the second year running and a third time in five years, according to exclusive research from Insurance Times
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NewsBiba 2025: Mitigating dynamic risk with AI and data the future of insurance
‘There’s a huge opportunity to almost redefine what insurance is and brokers will lead that,’ says chief executive
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NewsBalancing technology and talent the key to embedding claims automation
The appetite for claims automation is strong, though views on implementation differ between business leaders and claims handlers
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NewsMcLarens appoints chief information officer to oversee digital transformation
‘The company’s commitment to innovation, client service and cultural integrity aligns deeply with my own values,’ says appointee
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NewsBiba 2025: Brokers need to balance workload in softening market – Gallagher’s Weeks
‘Four or five years ago you probably only had four or five insurers that would want to compete for a piece of business, but now you’re probably looking at 10 or 12 upwards,’ says head of regional broking
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NewsBiba 2025: Customer education key to fixing public perception of claims management
‘The FCA released a lot of claims data recently and it perhaps gave an unfair picture of what insurers are actually doing in this area,’ says managing director
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NewsBiba 2025: Major AI barrier for smaller brokers is ‘not knowing where to start’
‘The future is general AI, capable of human tasks and human intelligence,’ says head of research and development
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NewsBiba 2025: Reciprocity between brokers, insurers, reinsurers and MGAs key to increasing capacity
‘We sometimes get stuck on our own pathways, and we don’t solve the problem that’s in front of us,’ says chief executive
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NewsSome 94% of brokers expect to see growth in 2025 – but want more support from insurers
‘The data underscores the diverse needs brokers have from insurers to help them achieve their growth ambitions,’ says managing director
