Deal provides technical, regulatory and public relations support


Hiscox has appointed crisis assistance specialist Red24 to provide strategic support to its product contamination clients.

Hiscox’s London Market division has hired Red24’s food safety and product recall unit to offer crisis support services to help customers prepare for and manage product safety risks.

Red24 said support includes access to specialist technical, regulatory and public relations advisors, product testing facilities and crisis communications facilities.

“Our food safety and product recall business unit is going from strength to strength and we are very pleased to have been appointed by a market leading underwriter such as Hiscox to help their clients through recall and contamination events,said Red24 chief executive Maldwyn Worsley-Tonks.

David Burke, product recall line underwriter at Hiscox London Market, added: “As one of the biggest product recall teams in Lloyd’s, covering everything from food and drink, automotive components, restaurants and pharmaceutical manufacturing through to consumer goods and durables, we recognize the quality that red24 can bring to our offering.”