As the second anniversary of the London riots approaches, politicians call for insurers to resolve claims

Carpetright Tottenham London riots

More than 200 insurance claims for damage done to homes and businesses during the London riots in 2011 are yet to be resolved.

As the second anniversary of the riots approaches, London deputy mayor for policing, Paul Greenhalgh, has met with representatives from the ABI and Aviva in a bid to help resolve outstanding claims. Greenhalgh also met with residents and business owners in Croyden, one of the worst affected areas.

Greenhalgh said it was “unacceptable” that some claims were still in dispute nearly two years later, and said that in some cases interim payments had been made.

Greenhalgh said: “I do think two years after a riot where there are not reasonable grounds for something being in dispute we should name and shame insurers who have not done their duty.

“The industry is regulated. Small businesses have the right to go to the Financial Ombudsman. We will do our bit to shine a light on that, we cannot have unscrupulous insurers not paying out when there is no basis for them not paying out.”

All claims made by victims without insurance that went straight to the police under the Riot Damages Act have been resolved.