Phil Rawlings, technical manager of motor claims for AXA, found himself surrounded by claimant lawyers without much insurer backup at the Motor Accident Solicitors Society’s annual conference last week.

During a coffee break, Rawlings trawled the exhibitor stands and collected an armful of goodies, joking that he might as well enjoy himself given that – as an insurance company employee – he was one of the least popular people in the room.

He also took comfort in the fact that Dominic Clayden, director of claims for Norwich Union, was reportedly somewhere in the crowd too.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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