Interviews

Minster Law unveils digital claims portal to tackle customer apathy

By 2020-11-09T11:16:00

digital portal

Law firm boss emphasises that the legal sector needs to ‘come to the table with solutions’ to combat the personal injury market’s challenges

In July, personal injury solicitor firm Minster Law launched its new digital claims portal, called INK.

For chief executive Shirley Woolham, this type of innovation within the personal injury sector is long overdue as “law firms need to come to the table with solutions in this market and stop complaining about the [whiplash] reforms and the impact that it’s having”.

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