All articles by Katie Puckett – Page 3
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News AnalysisWould you insure the doomsday machine?
Radiation exposure, electromagnetic fields, 100,000 computers, 2,500 scientists – oh, and a piece of equipment that some think might destroy the world. Katie Puckett travels to Geneva to meet the boffins and the insurers behind the Cern laboratory and its Large Hadron Collider
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ClaimsThe men who weren’t there
A dirty white van. A pair of twentysomethings you wouldn’t look at twice. And a camera hidden behind a button. This is the reality of private investigation, a business that saves insurers tens of millions of pounds a year. Katie Puckett reports from a London stake-out. Illustration by Quinton Winter
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In BusinessHow to motivate
Getting the best out of your staff is more important than poring over spreadsheets. In the first of a series of how to guides, Katie Puckett offers some inspirational advice
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People & OpinionWarren Buffett
The world’s richest man is also its most successful underwriter – and a canny investor who predicted the credit crisis seven years ago. Katie Puckett explores the life of the ‘oracle of Omaha’. Illustration by Richard Phipps
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Markets & RisksMarket: construction and property
The market is shrinking at a record pace, which will hit insurers' incomes too
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FeaturesVacant, not pretty
A recession means business collapse and business collapse means empty premises. And that’s when the problems start for property owners and their insurers. Katie Puckett reports on vandalism, theft, arson and a newer menace – cannabis factories.
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FeaturesMeet the future of the NHS
The media storm over 'top-up' patients losing their NHS care – and the resulting government review – could change the face of the health service. Katie Puckett finds out what this means for insurers. Illustration by Jonathan Edwards.
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FeaturesSo that's where the office budget went
Insurance companies need to cut costs as the economy lurches towards recession, but slashing IT investment will do more harm than good. Katie Puckett finds out how outdated systems are wasting thousands of pounds – and which new programs can help.
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SupplementsInflated values
Can insurers keep prices stable when claims inflation jolts premiums and confuses customers? David Smith, Zurich’s broker chief, tells Katie Puckett that with credit hire firms on the rise, it’s tough.
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SupplementsThe time bomb
The use of asbestos was banned 30 years ago but claims from people exposed to the lethal substance are still a concern for insurers. And, as Katie Puckett finds, those cases show few signs of going away.
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FeaturesYour learned friends need you
The British Insurance Law Association is packed with legal boffins but, to make a difference in the industry, it wants the street smarts of brokers, underwriters and loss adjusters. Katie Puckett met its chairman, Julian Burling, to find out more.
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FeaturesGet the tools for the job
Technology can transform the way you do business, but only if you pick the right software. Katie Puckett asked IT experts which tools insurance companies can’t function without.
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FeaturesResuscitating rehab
A comprehensive study concludes that rehabilitation works and insurers should be looking at early intervention to help people back to work. Katie Puckett explains.
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FeaturesBearing the brunt of the personal injury reforms
The government’s proposals for personal injury claims reform have upset insurers and their lawyers. Katie Puckett explains.
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Features
Fighting back
Insurers are turning to technology to devise ways of mitigating the effects of extreme weather on property, and encouraging policyholders to go green. Katie Puckett reports.
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Features
A cure for the PPI stigma
The payment protection insurance market has long had a bad press with allegations of mis-sold policies and the overcharging of customers. Katie Puckett asks whether the Competition Commission’s attempts to remedy this deeply unpopular product will have the desired effect.
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Features
Ditch the dinosaur
A new report has revealed that many insurers are still relying on large monolithic mainframes when a more streamlined IT approach is needed to respond to the challenges of the modern market.
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Features
Joining the construction boom
Katie Puckett reports on how brokers and insurers are rushing to capture a slice of the thriving construction industry. But will the credit crunch cause the sector to collapse?
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