All articles by Katie Puckett – Page 2
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News AnalysisCorridors of power
The Irish ‘yes’ to the Lisbon Treaty has taken us a big step closer to a united Europe. But is this good news for the insurance industry? We unravel Europe’s legislative maze
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News AnalysisIs this the right way forward?
High on enthusiasm, low on policy detail, shadow ministers have left plenty of questions unanswered. Insurance Times tries to pin down what a Conservative government would mean for insurers
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News AnalysisShop tactics
Procurement specialists are becoming all-powerful in many businesses, including insurance, where their role in the selection of brokers is expanding. But is their use good practice or simply another layer of bureaucracy?
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Special ReportsMotor Focus: Will it be scraps for insurers?
The slide in new car sales may have stalled in the two-and-a-half months since the government introduced its ‘bangers for cash’ scheme. But what about the impact on insurance premiums and claims?
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ClaimsA Mexican standoff
The costs associated with credit hire arrangement fees continue to spiral upwards. The blame about how the insurance industry got itself into this mess continues to be debated, but senior industry figures believe that government intervention is now the only way forward
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Special ReportsProperty Focus: Perfect performance
Despite energy efficiency not being an insurable risk canny insurers are making sure they offer their clients a complete service, including energy performance certificates and air conditioning inspections, and are ready for future any carbon emission-linked taxes. Katie Puckett reports
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Special ReportsProperty Focus: With a cast of thousands
A client may only see a slick double act between broker and insurer, with perhaps a cameo by a loss adjuster during a smoothly settled claim. But to pick up the pieces and get the organisation trading again takes more than three individuals. Major property claims, for example a fire, ...
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Special ReportsProperty Focus: ‘We’re having the best year ever’
Picture a large house at the end of a very long driveway, secluded behind tall hedges, high trees and imposing gates. This is the typical house in the high net worth market, a rarefied place apparently protected from the rest of the industry’s problems. Katie Puckett takes a look at ...
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Markets & RisksMarkets: SME sector
So what can be attracting the major brokers to the £1440bn SME sector? Well, apart from accounting for just over half of the UK’s turnover, small and medium-sized enterprises also make up a startling 99.9% of private companies, according to the Department for Business, Enterprise and Regulatory Reform, writes Katie ...
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In BusinessHow to be a non-executive director
The misconception that being a non-executive is an easy life is decreasing thanks to the fallout from the financial crisis and stricter regulatory management
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SupplementsPollution solution
A recent EU directive increases the powers of the UK’s Environment Agency – and the potential penalties for businesses. Katie Puckett outlines the likely impact of the legislation, and how insurers and brokers can capitalise on it
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SupplementsThe missing link
Hiring a loss adjuster specifically to assist in putting together a complex claim can shave off significant time, resulting in a happier client. Katie Puckett considers how this can work in practice
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SupplementsSteeped in history
Independent broker Russell Scanlan has retained both its collegiality and its charm through 130 years in the industry. Katie Puckett traces the firm’s progress from a romantic 19th century beginning, to a robust 21st century business
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ClaimsThe worst that could happen
Loss adjusters cannot guarantee to survive nuclear explosions, but they will now have a role in rescue and recovery operations for any other civil emergency including terrorist attack. Katie Puckett finds out how three years of dwelling on disaster made this possible
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News AnalysisThe pain in your pay packet
While some insurers and brokers are still rewarding top performers, others have responded to the downturn by resorting to pay freezes and pension cuts. Katie Puckett reports on a new era of payout pragmatism
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Markets & RisksMarket: Health & Rehab
How useful is genetic testing to insurers, asks Katie Puckett.
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Special ReportsOn the front line
It’s the wrong time for independent shopkeepers to cut back on cover – they’re more vulnerable to crime and damage, for starters. What can brokers do about it? Katie Puckett finds out
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ClaimsTo catch a thief
What’s better at uncovering lies: a program that analyses tremors in a customer’s voice or a seasoned investigator? Katie Puckett explores the possibilities
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Special ReportsBig trouble for small businesses
SMEs are the powerhouse of the UK economy, but they are closing at a rate of five an hour. Those that survive are cutting costs – and that includes their insurance spend. Katie Puckett reports
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ClaimsMr Whiplash
About 1,200 whiplash injuries are reported every day in Britain – an epidemic that costs the industry £2bn a year. Katie Puckett visits Thatcham to find out how a special crash test dummy is helping motor insurers spot the suspicious claims
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