All articles by Katie Scott
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NewsLearner and new driver insurer partners with under 17s driving school on telematics cover
The new product automatically switches from learner to new driver coverage when youngsters pass their driving test, as insurer boss commits to making ‘the insurance process straightforward and easy for young drivers’
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NewsInsurance Times launches new podcast starring female broker leaders
In the inaugural episode, senior leaders from Aon and Brown and Brown discuss routes into insurance careers – and whether a university degree is all it is cracked up to be
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NewsAviva’s Jason Storah: ‘Personal lines market needs a bit of rope’
Personal lines rates must rise – especially in the motor market – otherwise ‘the industry just can’t last too long’, says UKGI insurer leader
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NewsAviva is not ‘knee jerking’ in reaction to ‘tough’ commercial lines market – Jason Storah
UKGI boss says that commercial lines rates are ‘down about 6% to 7%’, creating ‘tough trading conditions’ that ‘are going to continue through this year’
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NewsBackchat: March 2026
A sensational singing soiree, law firm partner delivers podcast, former loss adjuster turns author for claims-centric memoir and London market collaborates for industry linked fundraising. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisOpinion: Regional broker market poised to ‘outpace growth’ in London
More firms are planting their flags in the regional insurance market, providing a ‘beefed up’ footprint that supports a nearer to home relationship building model that is benefiting brokers
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News‘Earnings are starting to come through’ for DLG under Aviva ownership – despite 400 staff exits
Direct Line Group contributed £174m to Aviva’s operating profit for 2025’s second half, supporting a 50% uptick in the insuer’s personal lines GWP for last year
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NewsAviva’s 2025 tech investment drives increased service speed – Rebecca Gambrell
As a result of new tech deployments last year, 84% of new business referrals are now responded to in less than an hour, while 60% of calls are answered in 30 seconds or less, says managing director
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NewsAviva promises ‘more to come’ around scheme partnerships after mimicking MGA type tech
The insurer’s digital referral process aims to facilitate ‘proactive’ conversations with brokers, rather than reactive ones
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NewsAviva to launch eTraded contractors’ combined product in May 2026
Insurer continues to evolve digitally traded offering as commercial combined modularisation work nears completion
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News‘Active disinformation campaign’ poses ‘risk to the industry’ – Dame Susan Langley
Disinformation or misinformation is on the rise globally, according to lady mayor, meaning ‘we have to be far less British’ and better promote London as a business centre to mitigate mistruths
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NewsTrust barometer reveals ‘retreat into insularity’ as emerging workforce risk
Employees shunning common ground with co-workers could hamper productivity – but businesses are well placed to re-establish trust as they are viewed more positively than governments, research finds
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NewsResilience must morph from operational to strategic, supported by leadership mindset shift
‘A sea change at board level’ in terms of mindset and investment around risk management is vital if organisational resilience is going to develop from ‘version 1.0’ to ‘version 2.0’ in the next 10 years, says expert panel
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News‘Mandate to dictate whether AI should be covered or not’ via insurance on the cards – Lockton
Broker believes that there is room in the market for standalone AI coverage, but that the insurance sector is still ‘a bit far away’ from implementing anything concrete
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News‘Dynamic scenario planning’ that identifies ‘blind spots’ is key to grappling geopolitical risk
Post-Covid-19, risk managers have had to ‘rethink risk frameworks’ to shift ‘prediction’ focus to a ‘preparation’ mindset, says expert panel
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News‘Diffusing responsibilities for risk management’ supports real-time risk reactions
Expert panellists concur that culture is an important backbone to effective risk management that is embedded across an organisation’s workforce
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NewsAcord urges ‘coalition of the willing’ to embrace digitalisation in spite of sluggish Blueprint Two
Broker digital leader additionally emphasises that the current administrative cost ratio in the Lloyd’s market poses an ‘existential threat’, blaming ‘analogue’ trading methods
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News AnalysisOpinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance business middle managers are veering away from feedback conversations with younger staffers, but learning how to deliver professional advice successfully to this generation can unlock retention and performance benefits
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News AnalysisBrokers call out ‘devastating impact’ of claims ‘inefficiencies’ on commercial haulage clients
A lack of interim payments and email only communication is having a direct impact on haulage firms’ cash flows, argue commercial brokers – with some demanding changes to ‘one size fits all’ claims processes
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NewsInsurance Times partners with Empower Development to ‘support learners with market intelligence’
Those studying for insurance qualifications should ‘absolutely be accessing publications’ to understand how their learnings have ‘real life application’, says training provider managing director
