All articles by Katie Scott
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NewsAcord urges ‘coalition of the willing’ to embrace digitalisation in spite of sluggish Blueprint Two
Broker digital leader additionally emphasises that the current administrative cost ratio in the Lloyd’s market poses an ‘existential threat’, blaming ‘analogue’ trading methods
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News AnalysisOpinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance business middle managers are veering away from feedback conversations with younger staffers, but learning how to deliver professional advice successfully to this generation can unlock retention and performance benefits
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News AnalysisBrokers call out ‘devastating impact’ of claims ‘inefficiencies’ on commercial haulage clients
A lack of interim payments and email only communication is having a direct impact on haulage firms’ cash flows, argue commercial brokers – with some demanding changes to ‘one size fits all’ claims processes
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NewsInsurance Times partners with Empower Development to ‘support learners with market intelligence’
Those studying for insurance qualifications should ‘absolutely be accessing publications’ to understand how their learnings have ‘real life application’, says training provider managing director
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News AnalysisBriefing: Soft market supports succession of MGAs and protects against ‘day of reckoning’
Market commentators predict that MGAs fare better in the current soft market cycle versus their insurer peers – but does this success have an end date or is ‘the rise of MGAs’ unstoppable?
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IT InterviewCaroline Wagstaff: Forging the LMG into a ‘one trick pony’ for attracting diverse early career talent
Chief executive shares how she is leading the ‘small, scrappy trade association’ to transform its ‘unfocused’ approach to mitigating London-centric talent challenges into a targeted tool set that ‘concentrates on one problem statement’
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News AnalysisBriefing: Overarching soft reinsurance market at 1/1 sets out insurer opportunities for 2026
Broker chief executive describes 2026 as ‘a year of enormous possibilities’, with falling reinsurance rates giving primary insurers scope to explore their strategic options
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IT InterviewDrazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
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News AnalysisTop 50 Brokers: Consolidators double down on M&A integration for 2025
The big have only gotten bigger as an integration focus from UKGI brokers has hit pause on rampaging acquisitional growth, leading to static table standings for the first time in report’s history
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News AnalysisOpinion: Will 2026 see swathe of IPOs as the consolidation of consolidators well runs dry?
UK general insurance has broker consolidators aplenty – but what does the next stage of their growth journeys look like? Gossip in the sector’s rumour mill has a suggestion…
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NewsBackchat: December 2025
A classy rebranding party with rugby theme, a special scent for new office digs, advent adverts land and market personality reveals second Santa linked job. What has the insurance industry been up to of late? You heard it here first…
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News AnalysisContinental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
French industry leader believes the UK’s ‘regulatory focus’ for general insurance oversight is set to ‘become the new norm in Continental Europe’
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NewsInsurance Times Advent Calendar: Mike Edgeley
For the third day of Christmas, Mike Edgeley, chief executive at intermediary The Clear Group, details what he hopes to see in 2026 – as well as explains why wrapping festive gifts is not always his favourite activity of the season…
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NewsInsurance Times Advent Calendar: William Cooper
William Cooper, managing director at high net worth focused broker Stanhope Cooper, sums up his Christmas wishlist in today’s content advent calendar
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IT InterviewNicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Divisional director leaves insurer days behind as ‘the culture, the people [and] the growth ambition’ of specialist intermediary lures her into broking
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News AnalysisBriefing: Is private equity taking the right approach when backing broking businesses?
Panellist notes that the private equity ‘playbook’ for investing in brokers ‘has to change’ because ‘it doesn’t fit’ today’s business models and landscape
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News AnalysisBroker CEO Forum: Mainstream carriers exploring fringe product propositions are ‘threat to MGA model’
With the dynamics of insurer and MGA relationships coming under the microscope at broker event, panellists additionally emphasise that ‘MGAs only exist on third party capital’, so ‘cannot afford to run business with brokers [that] aren’t delivering’
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NewsUKGI is ‘a long way off having regulation as an enabler’ for growth – Biba’s David Sparkes
The FCA is collaborating more with brokers and has ‘started that journey’ to streamline rules in order to facilitate economic growth, says regulation director
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News AnalysisBriefing: Brokers have ‘big inertia’ around cross-selling – but terminology shift could support soft market retention strategies
A perhaps underutilised tool in brokers’ armoury, cross-selling might be a better wielded retention weapon if described as ‘complete risk protection’, noted schemes focused speaker
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NewsBackchat: November 2025
Cooking up a storm in a baking challenge, an insurer’s time capsule tour, industry-centric reading and a new artificial intelligence collaboration. What has the insurance industry been up to of late? You heard it here first…