I was interested to read Michael Faulkner's article on EDI (19 June, Insurance Times).
Zenith embraced EDI development in earnest several years ago and, so far this year, has conducted over 80 % of new business in this way.
Continually improving our service offering to our nationwide network of broker partners is fundamental to our future.
Zenith diversified into the household market at the end of last year with the launch of an EDI product which is available to Misys and Sirius software users.
As well as enhanced operational efficiency, a statement of fact replaces the traditional proposal form, and documentation is printed from within the brokers' own office.
Developments with other software houses are currently being considered.
Jo McAndrew
Marketing manager
Zenith Insurance Management
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