(or two fingers to distractions)
I’m back in harness and the sun-tan is fading fast, unlike the pain in my two fingers which I managed to break while away.
I come back to changes at a senior level at AXA, more examples of confused multi-channel distribution, unfounded criticisms of Biba’s work with the FSA and a report from the OFT which if not read properly paints a pretty damning picture about complaints in the insurance industry. The list could go on.
We all have distractions from the main task at hand and to stay focused is essential. Biba’s focus for the moment is on the FSA’s discussion paper 08/2 on information transparency in the commercial market (and I hope it is high up on the agenda for every firm).
“I come back to changes at a senior level at AXA, more examples of confused multi-channel distribution, unfounded criticisms of Bibas work
I’m pleased to see that some Biba members have already responded to our call and have written to the FSA with their views on this particular paper. With two months left to go before the closing date for submissions on the paper we are determined to keep the pressure up to resolve this issue once and for all.
We also have the Biba conference in Glasgow looming large on the horizon. I’ll see you there; with any luck I’ll be able to shake your hand!
