Liz Heron
NewsHow the London market is transforming to a paperless industry
The Electronic Claims File (ECF) is the centrepiece of the London Market’s efforts to embrace a digital world
Online onlyCommercial lines shows signs of turnaround
Aviva and AXA among insurers whose results demonstrate improvement, but Ageas continues to struggle
NewsThames Water will 'put right' Herne Hill water main damage
A total of 36 properties flooded in south London after early-morning burst
Online onlyAre you covered for a cyber attack?
Survey reveals that the uptake of cyber insurance is slow, even though the threat perception is high
AnalysisWhat the Mesothelioma Bill means for claims
Legislation to provide compensation to victims of asbestos-related illnesses remains a hot topic
Breaking NewsPartnership Assurance ready for flotation
Demand for shares pushes value to more than £1.3bn
Online onlyThe trouble with Google
The search engine giant has promised to make two key changes to alleviate concerns over anti-competitive practices, but critics are not convinced
AnalysisDaily briefing: Why are schemes so popular?
UK General survey shows appeal of schemes is soaring, with 64% of brokers expecting growth in specialist or niche products
Online onlyFacebook exposes £134k ‘cash for crash’ scam
Aviva uses social media to find links between whiplash claimants and other driver
AnalysisDaily briefing: Fraud truths
Figures from Cifas show insurance products are the second largest target for fraudsters
Online onlyWill you take the telematics challenge?
Although interest in telematics is increasing, many hurdles remain to the technology’s commercial success
Breaking NewsAllianz enters telematics market
Performance data fed back to drivers in new joint venture
Online onlyBiba 2013: Broker Network and Countrywide renew partnership with RSA
Closer links established after RSA set up a one-stop shop in Glasgow and offered access to its internet trading platorm
Online onlyDaily briefing: Will insurers be tempted by 'ABS-ready' law firms?
Shakespeares is making it easier for insurers to enter legal services
Online onlyCyber market is sluggish despite increased attacks
DBIS survey reveals threats and cost of breaches have reached unprecedented level
Online onlyIs a compensation culture on the rise in emergency services?
Claims by police and ambulance workers for work-related personal injury are on the up
