LV selects Guidwire claims platform

LV= has selected Guidewire to provide its new claims handling platform for its home and motor insurance lines of business.

Guidewire ClaimCenter is an end-to-end claims system that manages the entire claim lifecycle from first notification of loss through settlement, litigation, and recovery.

Peter Horton, LV= operations director, said: “Guidewire ClaimCenter provides our handlers with a state-of-the-art claims system that will enable them to efficiently and consistently process claims in accordance with our best practice standards and reduce administration, freeing them to focus their expertise on enhancing the service to our customers.”

“Tracey Robinson, Guidewire Software regional sales director, said: “ClaimCenter has been developed to enable insurers to operate an effective claims process that creates first class customer service while delivering improved processing and operating efficiencies for insurers.

"This combination complements LV= approach and we look forward to our work together in helping them take their claims business to the next level.”