Brokers still suffering problems three weeks after first outage 

Computer back

The  number of brokers affected by the SSP outage is around 350, Insurance Times understands.

Around 90% of those brokers are now back online and able to trade, although SSP is still in the process of restoring their document activities.

The outage first started on August 26. SSP has apologised to customers, offered to rebate service fees and will move its data centre from Solihull to a site in West London. 

 

 

 

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.