Jack Richards, senior conference producer at Insurance Times, shares his advice on how delegates can optimise their time at May’s two-day event

1. Dedicate time for yourself

Conferences often have a carefully curated content agenda that is set up for attendee learning, so it is up to you to make the most of planned sessions for your own educational and personal gain.

Jack Richards

Jack Richards

Therefore, it is well worth carving out time and blocking out your calendar to ensure you can get to all the sessions you want to, leaving time for additional meetings around the conference’s timetable – you can move a meeting, but you cannot move the conference content.

2. Utilise downtime

It may be a cliché, but there’s a reason why so many deals get made on the proverbial golf course.

Why not schedule a lunch meeting, with an honest intention to eat together and see where the conversation leads? Or arrange a catch up over a coffee break, to make the most of time that would otherwise be spent alone.

Personally, I like to use downtime to get some fresh air and go for a walk – often inviting someone else along to engage in a catch up conversation too.

3. Diarise everything

This really helps when you have a jam-packed itinerary.

If you are planning an ad-hoc wander around the venue, then put it in the diary as exactly that. If you know you will need a coffee break to top up your caffeine levels, then putting it in your calendar makes you much more likely to actually get one.

Using your calendar in this way shows you have respect for your time and dedication to arranging your schedule, but also enables flexibility if something urgent does come up.

4. Bring a ‘survival kit’

Think mints, throat soothers, blister plasters, vitamins and business cards, for example.

We put our bodies through a lot at these events, so I find it very useful to have a conference tool kit to help me push through a busy agenda.

Often, my meetings and events take me into an evening meal or beyond and I’ve reached an age where a pack of heartburn tablets has become the number one essential.

5. Answer surveys

Hearing feedback on events is extremely helpful to the organiser and you would be surprised how much credence is given to discussing this feedback in debriefs and planning for subsequent events.

Ultimately, it comes down to this – if you are planning to attend the event again in the future, why not let the organiser know how to make it better suited to your needs?

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.