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FOS reveals which insurers are seeing largest volume of complaints

By 2025-05-06T11:58:00

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‘Behind each case are customers waiting for an answer and we are committed to delivering fair, timely and effective resolutions for consumers and businesses alike,’ says chief executive

Over 20,000 new general insurance or pure protection related complaints were lodged with the Financial Ombudsman Service (FOS) between July and December 2024.

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