Mid-sized enterprises are set to benefit from a revolutionary new contact centre application.

Pivotal Contact Centre has been launched to address advanced customisation and integration needs. The p ...

Mid-sized enterprises are set to benefit from a revolutionary new contact centre application.

Pivotal Contact Centre has been launched to address advanced customisation and integration needs. The product is integrated to Pivotal CRM and features a highly flexible interface.

Providing a flexible solution to market opportunities, the new software connects sales, marketing and servicing needs.

Pivotal CEO Bo Manning said: "A smart contact centre strategy can significantly improve a company's top and bottom and line-that's why there is significant demand for contact centre technology in the mid-enterprise market."