Mid-sized enterprises are set to benefit from a revolutionary new contact centre application.

Pivotal Contact Centre has been launched to address advanced customisation and integration needs. The p ...

Mid-sized enterprises are set to benefit from a revolutionary new contact centre application.

Pivotal Contact Centre has been launched to address advanced customisation and integration needs. The product is integrated to Pivotal CRM and features a highly flexible interface.

Providing a flexible solution to market opportunities, the new software connects sales, marketing and servicing needs.

Pivotal CEO Bo Manning said: "A smart contact centre strategy can significantly improve a company's top and bottom and line-that's why there is significant demand for contact centre technology in the mid-enterprise market."

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.