Insurance Times is conducting a short study of how front-line, commercial insurance broking staff rate the overall service provided by the commercial insurers they deal with. Our brief online study questionnaire at www.insurancetimes.co.uk/RoomforImprovement contains just 12 key questions, half of which are optional opportunities for comment.

Completing it should take no more than a couple of minutes. For every genuine response, we will donate £5 to Cancer Research UK or the charity of your choice.

All individual input will remain firmly and strictly confidential, though the aggregated results will eventually appear in Insurance Times in a feature aimed at prompting improved standards, where necessary, in the standards of broker support and service provided by commercial insurers.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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