All articles by Savan Shah – Page 9
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IT InterviewEtrading Q&A: Allianz etrading success fuelled by platform enhancements
Insurance Times speaks to Allianz’s digital trading manager on the etrading survey and the latest etrading developments on the Allianz QuoteSME platform
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IT InterviewEtrading Q&A: NIG achieves 94% customer satisfaction score for 2019
Insurance Times speaks to NIG’s etrade business manager Nick Makin on the five service factors that are being explored in this year’s etrading survey
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IT InterviewEtrading Q&A: QBE improves quote functionality to aid brokers buying cyber insurance
Insurance Times speaks to QBE’s etrade development manager, Corinne Pringle, on the latest developments in the QBE FastFlow extranet platform
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ReportsThe Digital Broker Report: From disruption to collaboration
The digital broker report reveals the insights found from the Insurance Times digital transformation survey and discusses key topics with industry experts
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IT InterviewEtrading Q&A: Ageas increases commercial capability to boost quotability
Insurance Times speaks to Ageas’s chief underwriting officer Adam Clarke on the five service factors being explored in the etrading survey
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Online onlySourcing the insurance industry's key ingredient
Insurance Times caught up with Alan O’Loughlin, director of data science, international at LexisNexis Risk Solutions, who shared his tips on engaging and nurturing the best data scientists in a competitive market.
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IT InterviewBroker Service Q&A: Covéa aims to stand out from the crowd
Insurance Times speaks to Covéa Insurance’s director of regional operations Keith Hector about the five service areas being explored in the broker survey
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IT InterviewBroker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
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IT InterviewBroker Service Q&A Covéa Insurance: Making policies so simple that even 11-year-old can understand them
Insurance Times speaks to Covéa Insurance’s director of personal lines distribution Sue Coffey and head of HNW and operational governance Sara Simmons about the five service areas being explored in the broker survey
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Online onlyBroker Service Q&A: Tokio Marine HCC reveals the secret to coping with greater claims volumes
With the Insurance Times Broker Service Survey 2019/20 now open, Tokio Marine HCC’s underwriting director John Booth tells Savan Shah how understanding brokers is key to its operation and how it has dealt with the influx of claims over the past year
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Online onlyBroker Service Q&A: Home & Legacy reveals net promoter score
Insurance Times speaks to Home & Legacy’s managing director Barry O’Neill about the five service areas being explored in the broker survey
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Online onlyBroker Service Q&A: NIG in transformation phase
With the Insurance Times Broker Service Survey 2019/20 now open, NIG’s commercial managing director Sonya Bryson talks about the five key service areas explored in the survey
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Online onlyBroker Service Survey 2019/20: How many stars do your insurer partners deserve?
The annual Insurance Times Broker Service Survey 2019/20 is now open to brokers nationwide!
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IT Interview2019 eTrading Q&A: Transfer of the LV business has been a real success story for Allianz
Insurance Times speaks to Helen Bryant, director of SME & corporate partners at Allianz Insurance on the reaction to the star rating in the Insurance Times 2019 eTrading Survey
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IT Interview2019 eTrading: Applied Systems to use Google partnership to fuel innovation
Insurance Times speaks to Joe Sultana, managing director, broker solutions, Applied Systems UK on the growth of Applied in the UK and reaction to the high rating in the Insurance Times 2019 eTrading Survey
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FeaturesNIG looking forward to “exciting year” after successful eTrading performance
NIG said it is looking forward to a “full and exciting” delivery schedule on its eTrading offering after securing a very successful score in the Insurance Times eTrading survey this year
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NewsHome & Legacy seeks to improve e-trading broker interaction by keeping human element
Following its recent move to make claims part of its online journey, Home & Legacy’s managing director Barry O’Neil speaks to Insurance Times’ head of research Savan Shah about how well the high net worth broker market is being served by e-trading and the challenges it faces
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Online onlyE-trading to change the way brokers sell travel insurance - Allianz Partners
Head of research at Insurance Times Savan Shah speaks to Amy Walker, propositions development and product marketing manager at Allianz Partners, about having clearer travel insurance and the benefits technology holds for insurers in this area
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IT InterviewQ&A e-trading: Markel changes the way broker enquiries are dealt with
With the results of the 2019 e-trading survey to be revealed soon, Insurance Times spoke to sales and marketing director Nic Brown on the developments made to Markel’s UK broker e-trading system
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IT InterviewQ&A: SSP aims to make it 'as easy as possible' for brokers to do business
Head researcher, Savan Shah speaks to distribution director at SSP, Ron Atkinson on the changes its made since the last Insurance Times e-trading survey
