News that the ABI has hired a PR firm to assess the industry's image left Backchat wondering what might be next in the battle to improve public perception of the insurance industry. But that question has been answered; uniforms are the way forward.

According to a survey by employment law firm Peninsula, a staggering 94% of broker bosses believe employees who deal with customers should be kitted out in uniforms. Backchat assumes the trend of short sleeved shirts with ties during the recent heatwave didn't go down too well...

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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