All articles by Yiannis Kotoulas – Page 23
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NewsMajority of brokers interested in ‘further digitalisation’ – Aviva
Digital processes could ’eliminate’ repetitive tasks and free up time for customer service
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NewsGenasys Technologies appoints new CFO
New c-suite hire will help the insurance software provider target ‘international expansion’
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NewsBiba welcomes consumer duty implementation extension
The trade body has also questioned a ‘lack of prescription’ within the new rules and invited firms to make use of its template fair value assessment solution
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NewsSchools an ‘attractive target’ for criminals over summer months – Ecclesiastical Insurance
‘Brokers have an important role to play’ in helping education clients manage their risks over the summer holidays
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NewsProposed Leasehold Reform bill a ‘red flag’ for industry over property insurance commission disclosures
‘Millions of people’ could be insured ‘for a lot less’, says financial compliance firm principal
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NewsLondon market showcases ‘great degree of optimism’ around PI risks – Clyde and Co
However, this optimism is tempered by a ‘wariness of macroeconomic and inflationary pressures’
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NewsPersonal injury motor claims continue to decline, says government’s CRU data
Nearly a quarter of a million claims have ‘disappeared’, according to executive director
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NewsInsurance Data Lab reveals highest ranked insurers for customer experience
Six insurers have been recognised with a ‘gold award’ for ‘doing their utmost to help their customers’
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NewsFCA publishes final rules for Consumer Duty regulation
The regulator has extended its implementation timeline for its ‘step change’ Consumer Duty principle by three months, but company boards must agree their implementation strategies by October 2022
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NewsTravel insurers must address ‘misunderstanding’ over coverage – Consumer Intelligence
A lack of consumer trust in the travel insurance sector should be addressed with greater clarity over policy exclusions, says senior insight analyst
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NewsACSO calls for mandatory insurance of e-scooters
The association has laid out a 10-step plan for the effective and safe legalisation of the micromobility vehicles in the UK
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NewsInflation is surmountable with proper provision – Beazley
The specialist insurer has ensured it has sufficient amounts of reserve capital in place, to help it weather economic storms such as inflation
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NewsClaims mitigation strategies offer opportunity for the ‘ultimate’ customer service
Insurers can provide advantages to policyholders by helping them avoid making claims in the first place
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NewsBeazley posts 2022 half-year COR of 87%
The insurer is actively managing ’inflation and recession’, says chief executive
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NewsUK government publishes Financial Services and Markets Bill
The tabled bill represents ‘the beginning of the development of a new UK regulatory regime’, paves the way for Solvency II reform and furnishes the FCA with new regulatory powers
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NewsAverage UK car insurance premiums soar by 6% over last 12 months – WTW
Motor insurance premiums remain ‘fairly low by historical standards’, says head of pricing
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AnalysisInsurers must be alert to the threat of physical damage from cyber attacks
Recent cyber attacks on a number of Iranian steel plants evidence the dangers these events can pose to physical infrastructure - this should serve as a warning to insurers
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NewsLack of affordable cover a ‘significant barrier’ to growth of small businesses – FSB
The cost of insurance should not be excluded from the price of doing business, says board director
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News‘No doubt’ that OIC reforms have failed motor customers – Carpenters Group director
’It is completely unacceptable that consumers should have to wait so long for an effective system’, she adds
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NewsSabre posts COR of 98.9% as UK inflation reaches ‘historic highs’
The insurer also recorded a £13.6m increase in GWP year-on-year
