Aviva Analysis
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NewsTariff-linked supply chain disruptions ‘worse than Covid’, complicating business interruption
’The problems that these businesses are now having to solve are ones of financial and economic assessment that interfere with the supply and demand curve, rather than ones of physical production and distribution capacity,’ says head
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News AnalysisExtranets v software houses: Where are brokers handling their eTrading?
Insurance Times dives into the wealth of data within its Five Star Rating Report: eTrading 2025, to determine whether brokers are using insurer extranets or software house platforms for their eTrading needs
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News AnalysisInsurance sector reacts as government weighs up mandatory testing for over 70s motorists
’We, as an insurer, welcome any measures that give us and our older customers assurance that they meet the required standards required to hold a driving license,’ says chief underwriting officer
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News AnalysisMapped out: How data is helping insurers navigate risky postcodes
Improved data models could prove vital in dismissing postcode generalisations and providing a more granular basis for underwriting
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News AnalysisBrokers reveal 2025’s best and worst insurer eTrading platforms
Aviva has secured a seventh consecutive five star award for eTrading service in Insurance Times’ latest research, trumping other extranet platforms such as Zurich Online, RSA Online and QBE FastFlow – but what else is the survey data saying?
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News AnalysisBriefing: As Aviva completes DLG takeover, is more personal lines market consolidation on the cards?
The personal lines market is hotting up, with big players looking at acquisitions in this area
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NewsThree UK insurers earn spot on prestigious best workplaces list
Firms on the list were rated by their employees as supportive of personal and professional growth
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IT InterviewMichelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
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News AnalysisGender pay gaps at UK insurers revealed – the best and worst performers
Insurance Times investigates the gender pay gaps at the biggest insurers listed within its annual Top 50 Insurers report
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News AnalysisBrokers reveal 2025’s best and worst commercial lines insurers
Markel UK has topped brokers’ commercial lines ranking for the second year running and a third time in five years, according to exclusive research from Insurance Times
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News AnalysisMansion impossible: Temporary HNW housing shortage tests industry agility
‘London boroughs, for example, are facing an emergency situation with soaring costs for temporary accommodation,’ says private clients account executive
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News AnalysisWill RSA’s reputation remain ‘Intact’ after rebrand?
Adopting parent company’s name could see the insurer ‘literally starting again as a brand’ – or could the ‘allure’ of a ‘new and different’ name pose an ‘interesting strategy’ for business progression?
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News AnalysisBriefing: Does Ageas’ purchase of Esure make up for it losing out on DLG?
Ageas UK made two bids for DLG in 2024 – both were rejected
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News AnalysisOpinion: Opportunistic fraud is thorn in sector’s side
Processes combating criminal insurance fraud are working well, according to industry experts, but opportunistic fraud is much more problematic due to its roots in genuine claims and policy applications
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News AnalysisBriefing: What the Aviva and Direct Line mega-deal means for UKGI
Shareholders have approved Aviva’s £3.7bn takeover of DLG, and the deal looks set for completion in mid-2025, but what does the acquisition mean for the two businesses? And how will it impact the wider market?
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News AnalysisInsurer gender pay gap reports flag senior staff imbalance and part-time job problem
Median gender pay gaps across the UK’s largest insurers are higher than the national average – but how are these firms seeking to improve pay parity?
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IT InterviewJason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
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News AnalysisTechTalk: Insurance fraud and the AI arms race
’Those insurers that don’t invest or haven’t invested in this sort of technology will be left behind, if they haven’t been already,’ says head of claims counter fraud
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News AnalysisUK government’s housing expansion plans has industry nervous for flood risk impact
Recent storms coupled with the Labour government’s plan to build 1.5 million homes by the next parliament – a target set by prime minister Keir Starmer in October 2023 – gives the insurance industry pause for thought around balancing flood risk management, property insurance and demand for housing
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News AnalysisWhy 2024 was a transformational year for UK M&A
The insurer and broker sectors both recorded standout acquisition volume and values last year – however, industry experts do not see the same trends for 2025, with January providing the lowest monthly M&A completion figure since 2017
