Lorega just beats MUM to end up as brokers’ favourite on service in commercial lines 

Service quality advice

Lorega, voted top for service in commercial lines by brokers across the UK, achieved such high standing because of its “passion, dedication and expertise,” according to managing director Neil Johnstone. 

Brokers were asked to judge Lorega in eight service areas as part of this year’s Broker Service Survey in commercial lines. 

The firm came top ahead of 20 rival insurers and MGAs.

Lorega was pushed hard by an excellent performance from Manchester Underwriting Management (MUM), which came second. 

Neill Johnstone, managing director of Lorega, said: “Providing brokers and their clients with a high quality, responsive and dedicated service is at the heart of our business.

“Our success in the BSS 2016 is a justified recognition for the whole of the Lorega team.

“The fact we have been voted number one by brokers is testament to the continued delivery of our core values of passion, dedication and expertise.

“It endorses our commitment to working hard to understand the needs of brokers and their clients, then delivering expert and practical claims and other assistance support that makes a real difference to brokers and policyholders alike.”