Personal lines lead transfer specialist Call Connection has trebled its turnover from £2.5m to £7.5m in the past year by buying calls from insurers and brokers and selling them for a profit.
The Ipswich company buys calls from over 50 insurers and brokers, including Admiral, Kwik-Fit, Royal & SunAlliance and Swinton, for between £3 and £5 each. It sells them on for between £5 and £8.
Managing director Graeme Kalbraier said: "We are the only company dedicated to transferring calls within the insurance field. If a broker receives an inquiry and can't help that customer, we give him the opportunity to make some revenue from the call by transferring it to us."
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
