Outsourcing giant sold loss-making businesses to Markerstudy in November

Capita lost tens of millions on the sale of its personal lines brokers, new figures reveal.

Capita sold its broking businesses – BDML, Sureterm, Lancaster and Delta – to Markerstudy in November and also closed its self invested pensions administration business.

Together the businesses made an operating loss of £14.4m on turnover of £45m.

According to figures released to the stock exchange, Capita lost £82.1m on the disposal and closure, including a £62.4m for impairment of goodwill and intangible assets.

Capita had predicted a cash loss of £35m at the time of the sale, but had not publicly predicted the total cost. The eventual cash cost of the sale and closure was £38.5m.

The sale “followed a detailed review which concluded that the route to recovery for these businesses would take a long time and we therefore acted swiftly to resolve this,” Capita said.

Capita’s insurance activities now consist of outsourced business process services and investment in start-up MGAs.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

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