Claims – Page 29
-
NewsJLR announces new Range Rover insurance initiative
JLR started offering clients bespoke insurance last year due to challenges owners may have with rising premiums
-
NewsFraudster’s £200,000 claim after toilet slip flushed away by judge
’This case underlines the importance of careful analysis of the claim presented,’ says director
-
NewsRegulatory action warning issued as motor complaints surge
’Consumer Duty means that the FCA has never been more interested in customer outcomes and this type of data,’ says co-founder
-
News AnalysisIn Focus: What’s going on with claims service as FCA clamps down on Consumer Duty?
’There are more complaints coming in around claims,’ says director
-
News AnalysisInsurance sector in race against time to tackle rising storm challenges
Delegates attending a recent Insurance Times and ICEYE roundtable explained that the increased frequency of storms was stretching the industry’s resources to the limit
-
News AnalysisBriefing: If claims is the shop window, I’m not buying
Industry must improve its communication with customers to mitigate flood of FOS complaints
-
WebinarWatch: Navigating Excellence Webinar – Diving Deep into the 2024 Commercial Lines Ratings
Following the release of Insurance Times’ 2024 Five Star Rating Report: Commercial and Personal Lines, deputy editor Yiannis Kotoulas sat down with an expert panel to discuss what factors make for excellent broker service
-
NewsMore UK claims handlers ‘increasingly frustrated’ by delays and communication
’Handlers are becoming increasingly frustrated by challenges around delays and customer communication,’ says chief executive
-
NewsHigh Five: Catch up on the biggest stories this week
Insurance Times rounds up the biggest stories from this week
-
NewsOndo increases LeakBot deployments in UK
’We expect the out turn for the year to be in line with market expectations,’ says chief executive
-
NewsMotor premiums ‘may be turning a corner’ as prices drop
’The latest pricing data suggests the relentless rise in prices may finally be turning a corner,’ says head
-
News AnalysisIn Focus: How can parametric insurance policies improve processes for climate-related claims?
Insurance Times asks industry experts what impact parametric policies can have on climate-based claims processes
-
NewsWeather-related home insurance claims reach record high
’Insurers continue to be there for affected homeowners, with payouts hitting record levels,’ says policy adviser
-
NewsLuton Airport reveals insurer progress on removing vehicles from destroyed car park
’The dismantling of the car park has been a precise and painstaking process,’ says chief executive
-
NewsBackchat: April 2024
A Formula One debut, a female insurtech chief executive gets recognition, claims inspired poets and insurtech partnerships – what has the insurance industry been up to of late? You heard it here first…
-
NewsInsurers paying out £1.13m every hour in motor claims
’Significant and sustained cost pressures faced by insurers, such as a 31% rise in repair costs over the last year, have impacted on the cost of cover,’ says manager
-
IT InterviewQ&A: Investing in talent key to maintaining ‘speed and agility’ in claim surge responses
Glyn Brookes-Humphrey, director of operations for the North at Woodgate and Clark, discusses how the industry can better prepare for claim surges
-
NewsBackchat: Bard of Salford pens peculiar claims inspired poetry
’Insurance may seem like a mundane realm, but as the poems show, it’s a rich tapestry of human chaos, from tragedy to comedy and beyond,’ says poet
-
NewsSpotlite launches new claims support for entertainment sector
’Our broker and insurer relationships can now benefit from EL/PL expertise that would previously be outside of our remit,’ says head
-
NewsFOS makes insurance prediction as more complaints expected in 24/25
’In the year ahead, it’s likely that our service will see increasing levels of complaints,’ says chief executive
