Claims – Page 489
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ClaimsThe worst that could happen
Loss adjusters cannot guarantee to survive nuclear explosions, but they will now have a role in rescue and recovery operations for any other civil emergency including terrorist attack. Katie Puckett finds out how three years of dwelling on disaster made this possible
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ClaimsAffinity into infinity
The right insurer can help all kinds of organisations, from major banks to charities, nurture customers and members while generating extra revenue. What are the secrets of mutally happy partnerships?
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In BusinessPick the right platform to get personal
Using the latest communications technology to cultivate long-term, one-to-one customer relationships will give you a competitive edge, advises Ellis Williams
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NewsMoneyextra adds call centre support to aggregator site
Website’s managing director expects double-edged service to convert 25% of visitors into buyers
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Online onlyBiba supports draft Flood Bill
Association welcomes move to maintain availability of insurance
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Online only
Ex-AA chief Sinclair leaves Iprism
Company on target for £25m GWP following multiple deal signings
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Online onlyInsurers launch legal action against Scottish government
Judicial review to be used in battle against Asbestos Bill
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Online onlyJLT calls for united action on piracy
Better information sharing can help prevent attacks, broker says
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Online only
IFAA to lobby on claims standards
Association wants to establish a best practice protocol
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Markets & RisksLegal report: TAKING ON THE GOVERNMENT
Insurers prepare legal challenge against the Scottish government
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NewsBrokers urged to offer guidance on environmental liability
Biba to host seminar and launch online product
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People & OpinionTim Willcock
The man overseeing reform of the London market’s claims process tells Lauren MacGillivray how technology is driving his five-year plan to shine a light on the insurer’s shop window
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