Zurich Financial Service has outsourced its spectacle replacement service to opticians Dollond & Aitchison.

Customers will be contacted within two hours of D&A receiving their details so that an appointment can be arranged for a spectacle fitting.

A special call centre has been established in Glasgow to assess the loss, value and damage of spectacles.

Frames are matched to the customer by D&A Styleyes and Computereyes services .

D&A customers can receive aftercare, which includes free repairs and replacements for spectacles damaged within 12 months of purchase.


The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

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