Zurich Financial Service has outsourced its spectacle replacement service to opticians Dollond & Aitchison.

Customers will be contacted within two hours of D&A receiving their details so that an appointment can be arranged for a spectacle fitting.

A special call centre has been established in Glasgow to assess the loss, value and damage of spectacles.

Frames are matched to the customer by D&A Styleyes and Computereyes services .

D&A customers can receive aftercare, which includes free repairs and replacements for spectacles damaged within 12 months of purchase.


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