Royal & Sunalliance (RSA) has signed up major e-learning provider BlueU to design and deliver three bespoke customer relationship management (CRM) programmes.
More than 2,500 RSA staff will undertake up to 35 hours of e-learning to develop their IT and customer service skills.
Katherine Plant, training manager at RSA, said: “The focus is to understand exactly what it is that our customers want and then to tailor our products, or develop new ones accordingly.”
The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.
