Eagle Star Ireland and customer relationship management provider Fineos have teamed up to set up a Contact Management Solution which will enable Eagle Star staff to view all customer correspondance online.

Due to go live in December, the aim is to create greater efficiency in dealing with customer and broker enquiries as documents can be retrieved faster.

The deal strengthens the presence of Fineos in the Irish market.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.

Topics