Slips and trips at petrol service stations are a real claims headache. Oil and grease provide an ideal surface for people to suffer a fall. And so there are always plenty of liability claims.

But one broker is successfully managing the claims for one of its clients with the use of CCTV - normally used for recording the registration numbers of cars that might scoot off without paying.

Now when a claim comes in, the CCTV records are retrieved and studied. As the brokers told Backchat, claims are quickly withdrawn when drivers are reminded that they seemed to be walking perfectly normally before getting in their cars to drive off.